Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ben Finzel

August 31, 2023

5  out of  5 rating by Ben Finzel
"Liz' knowledge and responsiveness provides confidence that you 1) Understand how and when you're covered and 2) Are only paying for what you need."

Beth Korte

May 12, 2023

5  out of  5 rating by Beth Korte
"A terrific personality to work with, knowledgable on all insurance aspects. Thanks Liz"

Marsha Dagenais

May 11, 2023

5  out of  5 rating by Marsha Dagenais
"I enjoy calling Elizabeth Ross's office because the people there are very helpful and explain in detail how things work. We have had home and auto claims and they have been amazing keeping us updated. They are professional and freindly even if we call just to ask questions. We have had a great experience with this office and very glad we moved to this office awhile ago."

Carol Litke

May 10, 2023

5  out of  5 rating by Carol Litke
"Ms. Ross is extremely knowledgeable in the field of insurance. She is easy to reach and has been available when I've needed to resolve an issue. Professionalism and friendliness under one roof."

Linda Almeranti

May 8, 2023

5  out of  5 rating by Linda Almeranti
"I found Liz Ross to be efficient, thorough and informative. She was clear and concise with her answers. Liz would make a good teacher! She took her time and made sure all of my questions were answered. And friendly as well!"

Thomas Caroselli

May 7, 2023

5  out of  5 rating by Thomas Caroselli
"The previous review was made in error, I have had nothing but the best experience with Liz and her team. They have always worked with me on any issues that have come up."

Sheri Trout

May 6, 2023

5  out of  5 rating by Sheri Trout
"Liz has been our agent for over two decades! She and her team are always friendly and helpful. Highly recommend."

Valerie Theisen

May 6, 2023

5  out of  5 rating by Valerie Theisen
"Liz and her team at State Farm are so helpful and explain thing so they're easy to understand. I don't want to have claims but when a tree fell on my roof they were quick and efficient and covered the tree removal and the roof repairs. All went smoothly!!"

Rob

May 5, 2023

5  out of  5 rating by Rob
"Great service, quick response to any questions and the most competitive rates I have experienced recently"

PJ Jabo

May 5, 2023

5  out of  5 rating by PJ Jabo
"Liz and her team are professional, experienced, and solution oriented in a timely fashion. I've referred her to many family members and friends... in business, that's the best review you can provide..."

Jaye VanLenten

May 5, 2023

5  out of  5 rating by Jaye VanLenten
"Excellent customer service! Very experienced and strives to take the best possible care of her clients!"

Thomas Vasseliou

May 4, 2023

5  out of  5 rating by Thomas Vasseliou
"Liz Ross and her team have been helping me for over 15 years. They’re the nicest group to deal with, especially in a crisis. They also always make it so easy when buying or leasing a new car. Love them!"

Trieste Raisch

May 3, 2023

5  out of  5 rating by Trieste Raisch
"I highly recommend working with Elizabeth Ross, she stays on top of every detail to make sure you get the best price for the most coverage. She saved us hundreds of dollars a year."

Aly Walker

May 2, 2023

5  out of  5 rating by Aly Walker
"Elizabeth is great to work with! She is super helpful and was available whenever I needed to speak with her. She is customer oriented and very knowledgable. Highly recommend!"

Mark Reinhold

April 21, 2023

5  out of  5 rating by Mark Reinhold
"Liz & Jo always provide fast, professional service. I really appreciate the time they spend to make sure I get the level of insurance I want and need for my vehicles, campers, and trailers."

Jorge A. Vivas

April 14, 2023

5  out of  5 rating by Jorge A. Vivas
"My company brought me to the US in 2013 and I had not idea about how insurance worked in this country. Elizabeth and her team were recommended to me by other expat. She "held my hand" to explain how insurance works in the US and she has had my business since then. Great service."

Cz Sommers

December 19, 2022

5  out of  5 rating by Cz Sommers
"I've been with Elizabeth Ross State Farm for many years. I've checked, and no one else beats her prices and service. I always receive fast, friendly, and accurate information. Liz and her staff are totally professional, and have helped me save money on my insurance policies. They make you feel like you're dealing with a neighbor and a friend, not a faceless company. Pat O."

Donald Mcwilliam

November 11, 2022

5  out of  5 rating by Donald Mcwilliam
"This agency is extremely helpful and responsive and their rates are cheaper than most."

Ahmed Tashfin Iftekhar

November 3, 2022

5  out of  5 rating by Ahmed Tashfin Iftekhar
"I moved to Michigan recently and was looking for auto insurance. I called many insurance companies and got ridiculous quotes even though I have seven years of driving experience and without any accidents/ticket records. Fortunately, I got Elizabeth's contact and support in purchasing state farm insurance. She walked me through the application and explained everything. She is kind, helpful, and, more importantly, professional. She is quick to respond to emails and calls. I recommend her for auto and home insurance."

Deborah Joiner

November 1, 2022

5  out of  5 rating by Deborah Joiner
"Excellent customer service."

Gerld Barkey

October 26, 2022

5  out of  5 rating by Gerld Barkey
"Our experience with State Farm Insurance Agency, home and auto coverage over the last 25 years has served us well. Our agent, Elizabeth Ross has always made herself available when ever needed. Thank you State Farm and Elizebeth Ross for serving us well over the years. GO! State Farm"
Profile photo of David Kushel

David Kushel

March 4, 2022

5  out of  5 rating by David Kushel
"We have done business with Elizabeth Ross State Farm for over 20 years you can expect excellent service and the best prices in town for all your insurance needs."

Sydney Misaring

February 28, 2022

5  out of  5 rating by Sydney Misaring
"What a pleasure working with Elizabeth Ross and State Farm. Moved two policies with comfort and ease. I trust them and it even saved us money. Could not ask for better service."

NicKlaus Jensen

January 28, 2022

5  out of  5 rating by NicKlaus Jensen
"Great rep over at State Farm! Friendly, kind, intuitive, will walk you through the whole process!"

Emily Colella

November 12, 2021

5  out of  5 rating by Emily Colella
"Elizabeth Ross has always been incredibly helpful getting us covered, with the right coverages and pricing. We can't imagine working with anyone else!"